Social Security Administration | Getting Started | ||||||
www.socialsecurity.gov |
|
||||||
How to get started using this CD |
Contents |
Now that you have received your compact disc (CD)
containing documents and/or multimedia files of the disability folder you requested, you may have
some questions about its contents. Viewing the Sections of the CD Header Information Color Coded Sections Documents Viewing Documents Playing Multimedia Files Hardware Requirements Software Requirements Examples of Multi-page TIFF Viewers Examples of Web Browsers |
|
Viewing the Sections of the CD |
The CD is designed to automatically load this Getting
Started page when the CD is insterted into the CD drive. This may not occur if the operating system or browser that you
are using does not support this feature.
|
|
Header Information |
The header of the Document Index contains information for identifying the case. The header displays the claimant’s name and social security number, the claim types associated with the case, and the date and time the CD was created.
|
|
Color Coded Sections |
The next part of the Document Index is where the bulk of the information you need
will be shown. The index page is divided into color coded sections similar
to a paper disability folder. Each section on the page corresponds to
a section bearing the same title as an actual disability folder. The documents
stored within are arranged just as they are in a paper folder. Each section
displays the name of the document and some essential information.
|
|
Documents |
The documents you have requested will be sorted under the color coded sections. You will see the document’s name and other information (receipt date, decision date, source, etc.). |
|
Viewing Documents |
When you click on the name of the document, except for Multimedia files (see Playing Multimedia Files for further instructions ), an image of the document should appear. The image you will see is exactly as the document is stored in the Social Security records. Once you have opened one document, you may return to the index page and open another one. Test you computer's ability to view multi-page TIFF documents by clicking the link to a sample image below.Sample Document You should be able to see both pages of the two page sample document. If you can see both pages you should be able to view all the images on this CD. If you cannot view both pages of the sample image, you will have to correct this before continuing. Please check the following:
|
|
Playing Multimedia Files |
Downloading the audio player: In order to play the audio files, you must have the For The Record (FTR) "The Record Player" audio player installed on your computer. If you do not have it, you may download it free of cost. Please see hardware requirements to insure that you have the minimum system requirements for downloading "The Record Player". Listening to Audio Files: Once the audio player is installed you can open it manually. To do so:
|
|
Hardware Requirements |
Computer with CD-ROM drive In order to use "The Record Player", which is only for audio files, you must have the following hardware:
|
|
Software Requirements |
Audio player, FTR "The Record Player" (if audio files are to be included in the compact disc) |
|
Examples of Multi-page TIFF viewers |
SSA does not endorse any software products. The software we know about is listed below for the convenience of our users. Product names are linked to the web pages of the companies that produce them so you can check for additional information. Some examples of TIFF viewers:
|
|
Examples of Web Browsers |
SSA does not endorse any software products. The software we know about is listed below for the convenience of our users. Product names are linked to the web pages of the companies that produce them so you can check for additional information. Some examples of Web browsers:
|